There are two steps.
- The first step is to stop the app from accessing any data immediately. You can do this by contacting Customer Service at the number listed on your member ID card or contact Customer Service via an email form in your member account using Contact Us. Select HIPAA in the drop-down and mention which app(s) you want to stop being able to access your data in the form.
- The second step is to contact the app and ask them to delete your data. Each app is voluntarily complying with their own privacy policy which includes data retention policies. Contact the company that publishes the app and follow their procedure for removal of your data from their records.