Blue KC virtual care is always on

Blue KC partners with American Well (Amwell) Virtual Care Providers to provide our members with 24/7 sick care and behavioral health support by appointment.

24/7 online urgent care

Blue KC Virtual Care is a convenient benefit and service offered with your plan. Connect with an in-network provider in minutes, right from your phone or computer. Most visits take about 10 minutes, and doctors can do everything from reviewing your medical history and answering questions to diagnosing and prescribing medications.

Ready to feel better?

Virtual Care doctors are here to help with many common conditions and symptoms, such as allergies, bronchitis, cold sores, gout, pink eye, rashes, sinus infection, sore throat, stomach flu, urinary tract infections (UTI), and more.

Support for your mental health

Life has its ups and downs, and sometimes we all need someone to talk to. That’s why we’ve made it easy to connect with caring therapists and psychiatrists from home, or wherever you feel most comfortable. Through Blue KC Virtual Care, you can schedule confidential sessions that fit your schedule, with costs based on your plan benefits.

Virtual talk therapy

Our licensed therapists can help with anxiety, depression, relationships, everyday stress and more. They’ll work alongside you to understand your needs, identify patterns and equip you with the right strategies.

Virtual psychiatry medication management

Our psychiatrists treat mental health conditions that require medication (note: controlled substances cannot be prescribed virtually). They provide initial evaluations and help with ongoing medication management needs.

Blue KC Virtual Care is available to you through your medical plan benefits. For more information regarding your coverage, please refer to your chosen medical plan. If you need additional support, call the service number found on your member ID card.