Behavioral health coverage

We’re not just minds and bodies – we’re whole human beings. That’s why at Blue KC, we’re working to move beyond the divide between physical and behavioral health. 

Whether you’re dealing with stress, anxiety, depression, or substance use, your mental health matters just as much as your physical health. We’re here to help you access the right care, at the right time, in the way that works best for you.

Helpful links about your behavioral health coverage

Want to dive a little deeper? We’ve rounded up these educational resources to help you learn the ins and outs of your coverage and put your benefits to work.

Help so you can live your best life

Sometimes the biggest step toward feeling better is having someone to talk to who really listens. As part of your Blue KC health plan, you have access to a network of mental health providers ready to listen and help. Your plan includes mental health professionals who can identify and treat behavioral health conditions:

  • Crisis support resources
  • In-network therapists and counselors
  • Virtual counseling options
  • Access to psychologists and psychiatrists
  • Group therapy sessions

Your Blue KC health plan connects you with appropriate behavioral healthcare options that fit your needs and life situation. No matter what you’re facing, the right provider can help you move forward.

  • Substance use treatment programs
  • Psychotherapy and counseling services
  • Medication management with psychiatric professionals
  • Inpatient and outpatient rehabilitation facilities

Every Blue KC member gets on-demand access to digital resources that fit your schedule and lifestyle, helping you build better mental health habits day by day 

  • Educational resources
  • Self-guided tools and apps
  • Wellness trackers

Not sure what you need? One call can match you to the right care and services

No one should face mental health challenges alone. That’s why ever Blue KC member has a Mindful Advocate in their corner, available anytime, day or night. This exclusive benefit connects you with someone who simplifies behavioral healthcare by matching you to the right care and services. Whether it’s in-person counseling, virtual therapy, text messaging support, or online resources, a Mindful Advocate helps find what works for you.

Talk to a Mindful Advocate

Members can talk to a Mindful Advocate by calling 833-302-MIND (6436) or by calling the behavioral health number on their member ID card. When prompted say “Mindful” to be connect to a Mindful Advocate.

Need to talk to someone now? Help is available 24/7

988 Suicide & Crisis Lifeline

Call or text 988 to speak or connect with a trained crisis counselor for any behavioral health need including thoughts of suicide, substance use, or emotional distress. Chat is also available at 988lifeline.org/chat

Emergency Assistance

Call 911 for an emergency situation that requires immediate assistance from the police, fire department or ambulance. 

Domestic Violence

Call 1-800-799-SAFE (7233) or text “START” to 88788 for crisis intervention and information for victims of domestic violence and those calling on their behalf. 

If you have questions, Blue KC’s award-winning customer support is here to help

Monday – Friday
8 a.m. – 5 p.m. CST

If you have questions, Blue KC’s award-winning customer support is here to help

Monday – Friday
8 a.m. – 5 p.m. CST

If you have questions, Blue KC’s award-winning customer support is here to help

Monday – Friday
8 a.m. – 5 p.m. CST

Blue KC customers can refer to their coverage details within their Blue KC certificate, which outlines the benefits, exclusions, responsibilities, rights and other important information related to Blue KC plans. To view your current Blue KC contract/certificate, or to print a copy of your Summary of Benefits and Coverage, log in to MyBlueKC.com and click on Plan Benefits. For costs and further details of the coverage, please contact Blue KC.