Access your Member Account
Your member account helps you see who’s covered, what’s covered, your claims, health & wellness programs and more.
Everything you need to manage your health, available 24/7
Taking charge between doctor visits and appointments should be easy. Your member account and the MyBlueKC app can help:
- Find care: Look up nearby doctors and providers in your network.
- Check your benefits and coverage: Access benefit info and learn more about your plan.
- Get virtual care: Secure access to doctors for 24/7 sick care visits and behavioral health visits with licensed therapists and psychiatrists by appointment.
- View your claims: Get the latest claims information, including status on your claims.
Inside your member account
- My Information – Quickly view, print or email a copy of your member ID card.
- Claims, EOB, & Usage – Check the status of your claims and export a list of past claims. You can view a copy of your Explanation of Benefits (EOB), which you receive within approximately 14 days of a claim being processed. This section also includes graphs to illustrate your progress toward your deductible and out-of-pocket maximum.
- Plan Benefits – View your medical certificate, Summary of Benefits and coverage, and more. If your Blue KC policy includes pharmacy benefits, you’ll have tools to help you locate a pharmacy, learn about the differences between generic and brand name medications, save on prescriptions and access the Blue KC Prescription Drug List.
- Find Care – Search for an in-network doctor, hospital or other healthcare professional and estimate your out-of-pocket costs for common procedures – all based on your specific health plan.
- Contact Us – Get answers to questions about your Blue KC policy or health insurance in general.
Our app makes it easy to access your account anytime, wherever you go
The MyBlueKC app makes it easy to manage your Blue KC coverage – no matter where you are. From claims to out-of-pocket costs to finding care, you’ll have the information you need to manage your plan and get the most from your Blue KC coverage. All you need is a smartphone and the MyBlueKC app.
Your plan in your hand
- Access benefit information
- See your most recent claims
- View and share your ID card
- Use Pay My Bill – NEW (for applicable members including ACA)
- Track deductibles and spending account balances
- View pharmacy benefit information (if applicable)
- Connect to Health & Wellness programs
Your partner in health, in the palm of your hand
The MyBlueKC mobile app makes it easy to manage your health quickly and securely—anytime and from anywhere. With the MyBlueKC app, you can:
- Take your digital ID card with you to your doctors
- Find in-network doctors, hospitals and urgent care
- Check your claims status and costs
- Track your deductible and out-of-pocket spending
- Connect with a Blue KC representative
