When you see an out-of-network provider, we send a check that is attached to the last page of the EOB you receive in the mail. Please do not throw away mail from Blue KC without reviewing it first!
Since the provider didn’t send us a claim, you are responsible for paying them directly. The check enclosed is for the amount that Blue KC is paying towards the services you received. Use this check to help towards that payment you’re making.
Your EOBs are always available in your member account here, or through the MyBlueKC app. Interested in paperless EOBs? Sign-up for email or text notifications when a claim is ready to view. Simply update your Communication Preferences today!